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ORDERS

WHAT'S INCLUDED IN MY ORDER?

All orders include complimentary gift wrapping, a jewelry care card, a concept card (a keepsake with magnetic backing), a Dreamy Gold cleaning cloth and an optional handwritten gift note (to add a gift note to your order, please let us know in your checkout order notes).

UPLOADS

HOW DO I UPLOAD IMAGES?

For engraving options that require an image, an upload field will appear during customization. You may upload your image there or email it to hello@dreamygold.com with your order number.

PET PRINTS

HOW DO I CAPTURE PET PAW & NOSE PRINTS?

Take a clear/in focus image of your pets paw and/or nose. Upload it when selecting your engrave options or email it to hello@dreamygold.com with your order number.

FINGERPRINTS

HOW DO I CAPTURE FINGERPRINTS?

Here are 3 ways to capture fingerprints:


1. Use the traditional non-toxic inkpad and paper method.


2. With your phone, take a picture of your actual finger - turn the flash off and make sure the image is in focus.


3. With a pencil, scribble on paper, rub the finger into the scribbled area, put a clear piece of scotch tape over the finger, remove it and stick the tape onto white paper to reveal the print. To see a video, click here: How to capture a fingerprint >

Upload the image of your print when selecting your engrave options or email it with your order number to hello@dreamygold.com.

HAND & FOOTPRINTS

HOW DO I CAPTURE HAND & FOOTPRINTS?

Here are 3 ways to capture hand and footprints:


1. Use the traditional non-toxic inkpad and paper method.


2. Apply a thin layer of non-toxic paint on the hand or foot, press onto white paper and take a clear picture.


3. With your phone, take a picture of the actual hand or foot - turn the flash off and make sure the image is in focus.

Upload the image of your print when selecting your engrave options or email it to hello@dreamygold.com with your order number.

HANDWRITING & DRAWINGS

HOW DO I CAPTURE HANDWRITING & DRAWINGS?

Take a clear/in focus image of the handwriting or drawing. Upload it when selecting your engrave options or email it to hello@dreamygold.com with your order number.

MONOGRAMS

HOW LONG WILL IT TAKE TO RECEIVE MY MONOGRAM DESIGN PROOF?

Each monogram is individually hand-drawn by our team, we will email your monogram design proof, for your approval within 2 days of you placing your order.

ENGRAVING POSSIBILITIES

CAN I ENGRAVE ANYTHING?

We specialize in turning meaningful ideas into engravings, so we'll do our best to bring it to life! If you have an idea, if you are unsure about anything or just have questions, email us at hello@dreamygold.com.

JEWELRY FOR EVERYONE

DO YOU HAVE JEWELRY FOR MEN AND CHILDREN?

We do not have designated jewelry categories for men and children yet (coming soon!), however our silver Sienna Disk Necklace is a popular choice for mens personalized jewelry. We have our corded Endless Love Bracelet that comes in sizes ranging from child to adult, which would be perfect for kids!

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